PUBLIC INFORMATION SPECIALIST
FLSA Status: Non-Exempt
Type: At Will, Full Time
Work Schedule: Monday-Friday 8:00 a.m. to 5:00 p.m.
Under the general direction of the Chief Executive Officer, the Public Information Specialist informs the public of the activities and services provided by CAPSBC to serve the needs of the low income throughout San Bernardino County. Develops, prepares and implements comprehensive public information/community relations program consistent with the Agency’s mission and goals.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Develops and maintains on-going contacts with the press, community groups, the public, and funding source officials to meet the Agency’s public information awareness, and education needs.
Establishes and monitors the effectiveness of the distribution and outreach media program.
Writes feature articles and press releases on Agency events, services, and programs; prepares flyers, PowerPoint presentations, pamphlets, and brochures.
Organizes and arranges public information campaigns and press conferences; coordinates release distribution to the media.
Develops program objectives and goals; Identifies and uses existing resources available for special public information programs.
Develops flyers, brochures, and advertisements from concept through final graphic design.
Prepares Request for Proposals to secure funding for continued program operations.
Prepares program’s budget and monitors program expenditures.
Responds to public inquiries and customer problems, concerns and complaints.
Performs public speaking engagements; writes scripts develop slide shows and other related presentations.
Works with IT and Program staff on media projects
Coordinates and edits the Agency’s newsletter.
Develops and maintains the Agency’s website, e-mail, marketing program, and social media platforms.
Techniques to plan, develop and implement a cost effective and efficient public information/community relations program.
General graphic design principles, including typography, color, and layout composition.
Sourcing social media outlets for public information and public outreach programs.
Data collection, research, and analysis techniques and methods.
Maintain strict confidentiality; read, analyze, and interpret general business publications, professional journals, technical procedures, and/or governmental regulations; write reports, business correspondence, and procedures manuals; effectively present information and respond to questions from managers, staff, customers and the public; work with limited supervision and exercise independent judgment and decision making; collect, analyze and evaluate statistical and financial data; interpret a variety of instructions furnished in written, oral, diagram or schedule form; interpret and apply pertinent Federal, State and local laws, codes and regulations governing Food Bank operations; plan, coordinate, and initiate actions necessary to implement recommendations or decisions; work effectively with the CAPSBC Community Board, the public and other federal, state and local agency representatives; understand, model and articulate CAPSBC’s commitment to diversity, excellence and professionalism in all facets of the work; operate Agency/personal vehicle for official business purposes in a safe manner; proficiently operate standard office equipment, including computer hardware and software applications associated with performance of assigned work (i.e., MS Word, MS Excel, MS Access, MS PowerPoint, MS Outlook, and full Abobe Suite, Photoshop, ).
MINIMUM EDUCATION AND EXPERIENCE
Bachelor’s degree from an accredited university in public relations, communications, public/business administration, or related field.
Minimum of three (3) years’ experience developing and writing printed materials and/or press releases for use in print and electronic media for a large agency.
PHYSICAL AND ENVIRONMENTAL REQUIREMENTS
Position requires intermittent sitting, standing, walking, twisting, and bending. Simple grasping and hand manipulation, as well as, reaching above and below shoulder level. Must be able to lift boxes weighing up to 25 pounds. Requires working indoors temperature controlled environment with some exposure to copies and printer chemicals and/or fumes.
1. Medical –Subject to required employee monthly contribution.
2. Dental- 100% employer paid for employees.
3. Vision and contact lens benefits every two (2) years subject to required employee co-pays and plan option.
4. Employer paid Group Life insurance coverage benefit of two (2) times the annual salary up to $200,000 plus AD & D coverage.
5. Voluntary supplemental life insurance coverage.
6. Fourteen (14) Paid Holidays.
7. Vacation benefits do not accrue during the first six (6) months of employment. An employee must successfully complete their six-month evaluative period and then vacation benefits will start accruing and are available for use. Vacation benefits are accrued on a bi-weekly basis as follows:
1-5 years (3.08 hours per pay period = 10 days)
6-14 years (4.62 hours per pay period = 15 days)
15-over (6.15 hours per pay period = 20 days)
8. Sick leave is earned at a rate of 3.69 hours per pay period for full-time employees.
9. 403b retirement program which CAPSBC contributes 6% of employee’s gross salary once the employee meets the program requirements and employees may voluntarily contribute up to the specified Internal Revenue Service Requirements.
10. Social Security paid by employee is matched by CAPSBC, as well as Medicare.
11. Merit advancements.
LICENSE AND PERSONAL VEHICLE
Must possess and maintain a valid California Driver License, be insurable and have/maintain a good driving record throughout the course of employment. In addition, applicant must have access to a dependable vehicle and maintain state mandated personal automobile insurance coverage throughout the course of employment. Employees receive reimbursement per mile for use of his/her personal vehicle for business purposes (excluding driving from home and to work) based on the approved IRS mileage rate.
Applicants considered for an interview must submit a Department of Motor Vehicle (DMV) Driving Report (dated within previous 90 calendar days) upon request from the CAPSBC Operations/Human Resources Division. An unacceptable DMV Driving Report will result in no further consideration for the position applied for.
Following an administrative review of each application, only the most qualified applicants will be invited to an oral interview. After the hiring interviews have been completed, a background check (including verification of criminal records, education, employment and social security) will be conducted on the candidate (s) being considered for employment. Once the background checks (s) have been completed and reviewed, a conditional offer of employment will be made to the recommended applicant for hire. The conditional offer is contingent on the applicant passing a pre-employment physical examination only to include urine drug testing and TB screening. An offer of conditional employment will be withdrawn upon failure to pass the physical examination. The recommended applicant shall submit original documentation to establish both work authorization and identity (per the Immigration Reform and Control Act of 1986). The recommended applicant is encouraged to participate in the agency’s payroll direct deposit program. In those instances where the recommended applicant cannot participate in the direct deposit program, the recommended applicant will have the opportunity to participate in a pay card program.
Submit a completed CAPSBC Application form to the Operations/Human Resources Division, 696 S. Tippecanoe Avenue, San Bernardino, CA 92408-2607. Applications must be typed and not handwritten. Handwritten applications will not be accepted for employment opportunities. Applicants can go to the CAPSBC website to complete an application online, print it and submit the completed application to the Operations/Human Resources Division. If you change your address or phone number after filing an application, please notify CAPSBC Operations/Human Resources Division immediately. Resumes will not be accepted as a substitute for completion of the work history portion of the application. The information you provide will be used to verify and evaluate your qualifications. Failure to fully complete the application and/or provide information on it that clearly demonstrates possession of the position requirements will result in no further consideration.