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Program Coordinator I

Division: Food Bank

Benefits: Yes

FLSA Status: Non-Exempt

Starting Salary: $21.42 Hourly Rate

Type: At-Will, Full Time


Work Schedule: Monday-Friday 8:00 a.m. to 5:00 p.m.


Under the direction of the Program Manager, the Program Coordinator I, works with the objective of supporting the mission of the CAPSBC Food Bank program. This position shares operational and development responsibilities. The Program Coordinator I will conduct donor outreach activities to procure new food donations while supporting the operational and administrative needs of the program. This position is integral to the ongoing success and development of the CAPSBC Food Bank program and has a diverse range of responsibilities requiring excellent organizational and multi-tasking skills. 


  1. Develops and maintains community and other human service providers’ partnerships and assists in the development of resources for meeting the needs of target groups.

  2. Develops and implements program evaluation plans, and monitors program activities to ensure program and grant objectives are met.

  3.  Prepares / compiles comprehensive programmatic goal reports and correspondence.

  4. Identifies, reviews, and provides program information to clients, public and private groups, and CAPSBC staff in oral and written presentations and meetings.

  5. Assists Program Manager in the development and preparation of proposals, budgets, and program planning.

  6. Reviews all submitted documents and reports for errors and omissions.

  7. Assists in the development and management of resources for implementation and operation of the Food Bank programs, to include: researching, interpreting and preparing information for grant applications and other funding sources as needed.

  8. Determines cost estimates and budgets, manages activities to ensure compliance with funding requirements, regulations and policies, and private grants.

  9. Develops food donor development and engagement plan, conduct proactive outreach activities to increase food donations, an expand the program to new partners

  10. Contacts supermarkets, wholesalers, distribution centers, and other potential donors to develop strategic partnerships and request donations

  11. Assists in the evaluation and compliance review of food distribution sites.

  12. Ensures partner agencies comply with federal, state, and local government regulations, CAPSBC policies and conduct investigations into areas of noncompliance as needed

  13. Research and determine Community Based Organization (CBO) CalFresh registration portal capability

  14. Takes the lead on special projects and initiatives as needed

  15. Assists in the coordination, development, and facilitation of the Packaging Party Program

  16. Supervise site coordinators and coordinate volunteers and volunteer groups as needed

  17. Recruit volunteers and volunteer groups, and develop a volunteer recognition program/plan

  18. Acts as the Civil Rights Coordinator for CAPSBC Food Bank and ensures annual compliance with TEFAP civil rights program requirements

  19. Conducts orientations, trainings, and social justice training for distribution site directors, volunteer coordinators, and volunteers

  20. Attends conferences, workshops, training sessions as directed; performs other duties and works overtime and/or weekends as needed.


Principles of time management; basic nonprofit fundraising and development practices; effective customer service techniques; program monitoring and evaluations techniques; effective communication, public relations techniques and networking practices; standard office procedures and standard office equipment operation; principles and techniques of statistical analysis and presentation of data; business English usage, grammar, spelling, vocabulary and punctuation; challenges and needs of poor, disadvantaged, disabled, homeless and elderly persons and families. ​


Maintain strict confidentiality; build and develop relationships with community stakeholders, corporate partners, civic organizations, and other nonprofits; model and articulate CAPSBC’s commitment to diversity, excellence, and professionalism in all facets of the work; establish and maintain professional boundaries while working with clients, volunteers, and donors; demonstrate a positive attitude, self-motivation, organization, and resourcefulness; type 45 words per minute; maintain strict confidentiality; analyze and interpret contract language; plan, develop and direct multiple projects; review and evaluate program effectiveness; understand and follow oral and written direction; communicate effectively before groups of people in written and verbal form; interpret and apply program policies and procedures; work in a fast-paced environment with strict deadlines; work independently to complete specified objectives; perform mathematical computations of average difficulty; effectively communicate and interact with personnel at all organizational levels; operate agency/personal vehicle for official business purposes in a safe manner; prepare, analyze and interpret comprehensive reports, statements, and written material; plan and initiate actions necessary to implement recommendations or decisions; communicate diplomatically and tactfully with persons from varied social, economic and cultural backgrounds; proficiently operate standard office equipment, including computer hardware and software applications associated with performance of assigned work (i.e., MS Word, MS Excel, MS Access, MS PowerPoint, MS Outlook, Adobe Reader, Internet Explorer, and CRM data systems); work overtime, occasional weekends, and/or evenings as needed.


  1. Thirty (30) semester, forty-five (45) quarter units of completed college coursework in behavioral science; public/business
    administration, social science, education or a closely related field, half of which must have been upper division. A list of coursework or college transcript must be submitted with the application.

  2. Three (3) years of responsible administrative experience in coordinating and/or developing a social service program or program component providing comprehensive social services to low-income individuals and families.


Position requires intermittent sitting, standing, walking, twisting, and bending. Simple grasping and hand manipulation, as well as, reaching above and below shoulder level. Must be able to lift boxes weighing up to 25 pounds. Requires working indoors in a temperature-controlled environment with some exposure to copies and printer chemicals and/or fumes. May also require working outdoors with the potential to be exposed to extreme temperatures, humidity, and wetness.


  1. Medical –Subject to required employee monthly contribution.

  2. Dental- HMO plan option 100% employer paid for employees. PPO plan option is subject to required employee monthly contribution.

  3. Vision – Plan option is subject to required employee co-pays.

  4. Employer paid Group Life insurance coverage benefit of two (2) times the annual salary up to $200,000 plus AD & D coverage.

  5. Voluntary supplemental life insurance coverage.

  6. Fourteen (14) Paid Holidays.

  7. Vacation benefits do not accrue during the first six (6) months of employment. An employee must successfully complete their six-month evaluative period and then vacation benefits will start accruing and are available for use. Vacation benefits are accrued on a bi-weekly basis as follows:


  • 1-5 years (3.08 hours per pay period = 10 days)

  • 6-14 years (4.62 hours per pay period = 15 days)

  • 15-over (6.15 hours per pay period = 20 days)


  1. Sick leave is earned at a rate of 3.69 hours per pay period for full-time employees.

  2. 403b retirement program for which CAPSBC contributes 6% of employee’s gross salary once the employee meets the program requirements. Employees may voluntarily contribute up to the specified Internal Revenue Service Requirements.

  3. Social Security paid by employee is matched by CAPSBC, as well as Medicare.

  4. Merit advancements.


Must possess and maintain a valid California Driver License, be insurable, and have/maintain a good driving record throughout the course of employment. In addition, the applicant must have access to a dependable vehicle and maintain state-mandated personal automobile insurance coverage throughout the course of employment. Employees receive reimbursement per mile for use of his/her personal vehicle for business purposes (excluding driving from home and to work) based on the approved IRS mileage rate.


Applicants considered for an interview must submit a Department of Motor Vehicle (DMV) Driving Report (dated within the previous 90 calendar days) upon request from the CAPSBC Operations/Human Resources Division. An unacceptable DMV Driving Report will result in no further consideration for the position applied for.


Following an administrative review of each application, only the most qualified applicants will be invited to an oral interview. After the hiring interviews have been completed, a background check (including verification of criminal records, education, employment, and social security) will be conducted on the candidate (s) being considered for employment. Once the background checks (s) have been completed and reviewed, a conditional offer of employment will be made to the recommended applicant for hire. The conditional offer is contingent on the applicant passing a pre-employment physical examination only to include urine drug testing and TB screening. An offer of conditional employment will be withdrawn upon failure to pass the physical examination.  The recommended applicant shall submit original documentation to establish both work authorization and identity (per the Immigration Reform and Control Act of 1986). The recommended applicant is encouraged to participate in the agency’s payroll direct deposit program. In those instances where the recommended applicant cannot participate in the direct deposit program, the recommended applicant will have the opportunity to participate in a pay card program.


Submit a completed CAPSBC Application form to the Operations/Human Resources Division, 696 S. Tippecanoe Avenue, San Bernardino, CA 92408-2607. Applications must be typed and not handwritten. Handwritten applications will not be accepted for employment opportunities.  Applicants can go to the CAPSBC website to complete an application online, print it, and submit the completed application to the Operations/Human Resources Division. If you change your address or phone number after filing an application, please notify CAPSBC Operations/Human Resources Division immediately.


Resumes will not be accepted as a substitute for completion of the work history portion of the application. The information you provide will be used to verify and evaluate your qualifications. Failure to fully complete the application and/or provide information on it that clearly demonstrates possession of the position requirements will result in no further consideration.

Community Action Partnership of San Bernardino County is an EQUAL OPPORTUNITY / ADA COMPLIANT EMPLOYER. For further information regarding this position, contact the Operations/Human Resources Division at (909) 723-1532. 696 South Tippecanoe, San Bernardino, CA 92408-2607

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