LIHWAP Assistance

LIHWAP assistance is provided in the form of a credit on your water bill. Credits are paid out directly to the water companies. Your household may qualify if:

  • Your total household gross income is at or below 60% of the State Median Income or a household member is a current recipient of CalFresh or CalWORKs

  • You have a past due amount on your water or wastewater bill

  • ​You receive service from a community water system or wastewater treatment provider (private wells and septic excluded)

  • Your water or wastewater system has enrolled in the program

  • Renters: If your water and/or wastewater bill is included in your rental payment you may still qualify for LIHWAP if you are past due on rent. The application will require an additional step: you must complete an agreement with your landlord to apply the benefit amount.

Safety is Our Priority

To ensure both the safety of clients and staff, CAPSBC requires all visitors and clients to wear masks when visiting our office at 

696 S. Tippecanoe Ave, San Bernardino, CA 92408-2607

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Mail in Application Process 

Clients may request a mailed application packet by calling (909) 723-1500 or e-mailing us at Otherwise, they can downloand, print, and mail the following application to ATTN: LIHWAP Program at

696 S. Tippecanoe Ave, San Bernardino, CA 92408-2607

Apply for Water Assistance via Email

Apply for water assistance via email by simply forwarding your contact information to to begin the application process (Email Address, First Name, Last Name)

For more information, contact us:

EEES LIHWAP (909) 723-1500, Fax (909) 723-1609
Monday- Friday 8:00 a.m. to 5:00 p.m

Mail All Documentation to:

696 S. Tippecanoe Ave, San Bernardino, CA 92408-2607