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LIHWAP Assistance

LIHWAP stands for the Low-Income Household Water Assistance Program. It is a federally funded program that offers a one-time payment, up to a maximum of $15,000, to help you pay your current or past-due water and/or wastewater bills that accrued during any timeframe.

LIHWAP assistance is provided in the form of a credit on your water bill. Credits are paid out directly to the water companies.

Who Qualifies?

  • Your household may qualify if your total household gross income is at or below 60% of the State Median Income or a household member is a current recipient of CalFresh or CalWORKs.

  • ​You receive service from a participating community water system or wastewater treatment provider (private wells and septic excluded). Please check the list of participating providers.

  • If household is TANF or TAD approved, then house is automatically approved for LIHWAP.

  • Renters may also qualify if your water and/or
    wastewater bill is included in your rental payment, and you are past due on rent.
    The application will require an additional step: you must complete an agreement with your landlord to apply the benefit amount.

Income Guidelines:

*Please scroll down to see additional data

List of Participating Water System Utilities Providers:

*Please scroll down to see additional data

Download Flyer

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Mail in Application Process 

Clients may request a mailed application packet by calling (909) 723-1526 or e-mailing us at utilityassistance@capsbc.orgOtherwise, you can download, print, and mail the following application to ATTN: LIHWAP Program at

696 S. Tippecanoe Ave, San Bernardino, CA 92408-2607

Apply for Water Assistance via Email

Apply for water assistance via email by simply forwarding your contact information to to begin the application process (Email Address, First Name, Last Name)

For more information, contact us:

EEES LIHWAP (909) 723-1526, Fax (909) 723-1609
Monday- Friday 8:00 a.m. to 5:00 p.m

Mail All Documentation to:

696 S. Tippecanoe Ave, San Bernardino, CA 92408-2607

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