Program Manager II

Division: Family Development


Benefits: Yes


FLSA Status: Exempt


Salary: $2,460.00 Biweekly Salary


Type: At Will, Full Time


Work Schedule: Monday-Friday 8:00 a.m. to 5:00 p.m.


Under general direction of the Chief Operating Officer, the incumbent plans, organizes, directs and supervises with the assistance of subordinate staff the Family Development Program (FDP). The Family Development Program provides a wide range of services to assist low to moderate income individuals and families become stable and self-reliant. The FDP is a comprehensive program with multiple components which includes a transitional housing project, Individual Development Accounts program, asset development and financial literacy, emergency intervention, homeless prevention and rapid re-housing, children’s program and more. The current operating budget is approximately one million dollars. Work responsibilities include, but are not limited to, program planning and development, program expansion, programmatic and financial contract compliance, strategic planning, operational oversight, management of program budget, and management and supervision of staff. Position requires excellent writing and analytical skills; strong project management skills, independent judgment, strong oral presentation skills and proficientwith the use of technology.


1.  Initiates, plans, and coordinates program and evaluation procedures to ensure program effectiveness and compliance.
2.  With subordinate staff, participates in establishing project plans and initiatives to meet program goals and objectives; implements work projects, processes, procedures and policies required to achieve overall program performance results.
3.  Coordinates  and  integrates  program  resources  to  achieve  optimal  efficiency  and  effectiveness;  participates  in developing and monitoring performance against annual program budgets.
4.  Responsible  for  fiscal  control  of  program,  including  budgeting,  financial  reporting,  and  contract  financial 
5.  Directs  and  plans  grant  strategies  to  identify  grant  opportunities;  analyzes,  researches,  writes  and  reviews  grant proposal.
6.  Pursues  funding  and  partnerships  to  expand  and  improve  the  Family  Development  Program;  identifies  and recommends solutions to program resource needs and requirements.
7.  Participates in funding interviews and/or program audits; may act as a liaison for the program or agency.
8.  Develops and maintains positive relationships with public and private organizations to coordinate related programs and services in the community.
9.  Represents CAPSBC on local, regional and statewide committees and boards, professional organizations and technical associations.
10. Provides ongoing oversight of an 8-unit transitional housing complex, to include budget management, rent collections, evictions, property management and building maintenance.
11. Reports program goals, objectives and outcomes as required.
12. Plans  and  evaluates  the  performance  of  assigned  staff;  establishes  performance  requirements;  regularly  monitors performance and provides coaching for performance improvement and development; provides guidance and direction, ensuring a positive, productive and professional work environment.
13. Recommends additional compensation, promotion, demotion, disciplinary action or termination in accordance with Agency policy.
14. Monitors and evaluates program outputs and outcomes, assuring funding requirements have been met in a timely 
15. Attends community meetings to keep Agency visibility high and to promote awareness of the Agency. Serves on local collaboratives and give input to projects. Interacts with various organizations, community-based organizations and businesses to keep abreast of pertinent issues.
16. Researches grant funding opportunities for program components. Coordinates networking or collaborative efforts to support  proposed  projects.  Prepares  complete  grant  proposals  to  potential  funding  sources,  including narratives, budgets, goal projections and required supplemental documents.
17. Serves as an expert program resource; provides training and technical assistance to program staff; interprets program policies and associated regulations; provides advice and direction to resolve problems.
18. Reviews and approves internal and external reports, information and other documents.
19. Ensures Agency policies, procedures and protocols are followed.
20. Works  in  collaboration  with  state  and  local  governmental  organizations,  private  industry  associations,  and other entities in order to accomplish program goals, objectives and outcomes.
21. Prepares Board agenda items, attends Board meetings, and presents information to the Board.
22. Recommends program modifications, funding allocation and other related items.
23. Performs other duties as assigned.


1.  Principles and practices of public and business administration.
2.  Principles and practices of financial planning, budgeting and control.
3.  Advance research methods and grant/contract administration.
4.  Principles and techniques of statistical analysis and presentation of data.


Generate revenue by identifying government, corporate and private sources; monitor grant compliance through the use of software and standard reporting methods; read, analyze and interpret general business publications, professional journals, technical procedures and/or governmental regulations; write reports, business correspondence and procedures manuals; effectively present information and respond to questions from groups of managers, customers and the general public; work with limited supervision and exercise independent judgment and decision making; plan, direct, supervise and evaluate the work of subordinate staff; collect, analyze and evaluate statistical and financial data; interpret a variety of instructions furnished in written, oral, diagram or schedule form; interpret and apply pertinent Federal, State and local laws, codes and regulations  governing construction  and  weatherization;  plan, coordinate, and  initiate  actions  necessary  to  implement recommendations or decisions; work effectively with the CAPSBC Community Board, the public and other federal, state and  local  agency  representatives;  proficiently  operate  standard  office equipment,  including  computer  hardware  and software applications associated with performance of assigned work  (i.e., MS  Word,  MS  Excel,  MS PowerPoint, MS Outlook, Adobe Reader, and Internet Explorer).


1.  Bachelor’s degree from an accredited university in business administration, public administration, social services or related field.
2.  Minimum  of  four  (4)  years  experience  in  managing  a  social  service  related  programs  or  responsible  project management to include a minimum of three (3) years staff supervisory responsibilities.


Position requires intermittent sitting, standing, walking, twisting, and bending. Simple grasping and hand manipulation, as well as, reaching above and below shoulder level. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Must be able to lift objects weighing up to 25 pounds. Requires working indoors in temperature controlled environment with occasional exposure to outside weather conditions. The noise level in the work environment is usually low to moderate.


1.  Medical –Subject to required employee monthly contribution. 
2.  Dental- HMO  plan option 100%  employer  paid  for  employees. PPO  plan option  is  subject  to required employee monthly contribution.
3.  Vision – Plan option is subject to required employee co-pays.
4.  Employer paid Group Life insurance coverage benefit of two (2) times the annual salary up to 200,000 plus AD & D coverage.
5.  Voluntary supplemental life insurance coverage.
6.  Fourteen (14) Paid Holidays.
7.  Vacation  benefits  do not accrue  during  the  first  six  (6)  months  of  employment.  An  employee  must  successfully complete their six-month evaluative period and then vacation benefits will start accruing and are available for use. Vacation benefits are accrued on a bi-weekly basis as follows:

  • 1-5 years (3.08 hours per pay period = 10 days)

  • 6-14 years (4.62 hours per pay period = 15 days)

  • 15-over (6.15 hours per pay period = 20 days)

8.  Sick leave is earned at a rate of 3.69 hours per pay period for full-time employees.
9.  403b retirement program for which CAPSBC contributes 6% of employee’s gross salary once the employee meets the program  requirements.  Employees  may  voluntarily  contribute  up  to  the specified  Internal  Revenue  Service Requirements.
10. Social Security paid by employee is matched by CAPSBC, as well as Medicare.
11. Merit advancements.


Must  possess  and  maintain  a  valid  California  Driver  License,  be  insurable  and  have/maintain  a  good driving record throughout the course of employment. In addition, applicant must have access to a dependable vehicle and maintain state mandated  personal  automobile  insurance  coverage  throughout  the  course  of  employment. Employees  receive reimbursement per mile for use of his/her personal vehicle for business purposes (excluding driving from home and to work) based on the approved IRS mileage rate.


Applicants considered for an interview must submit a Department of Motor Vehicle (DMV) Driving Report (dated within previous 90 calendar days) upon request from the CAPSBC Operations/Human Resources Division. An unacceptable DMV Driving Report will result in no further consideration for the position applied for.


Following an administrative review of each application, only the most qualified applicants will be invited to an oral interview. After the hiring interviews have been completed, a background check (including verification of criminal records, education, employment and social security) will be conducted on the candidate (s) being considered for employment. Once the background checks (s) have been completed and reviewed, a conditional offer of employment will be made to the recommended applicant for hire. The conditional offer is contingent on the applicant passing a pre-employment physical examination only to include urine drug testing and TB screening. An offer of conditional employment will be withdrawn upon failure to pass the physical examination. The recommended applicant shall submit original documentation to establish both work authorization and identity (per the Immigration Reform and Control Act of 1986). The recommended applicant is encouraged to participate in the agency’s payroll direct deposit program. In those instances where the recommended applicant cannot participate in the direct deposit program, the recommended applicant will have the opportunity to participate in a pay card program.


Submit a completed CAPSBC Application to the Operations/Human Resources Division. Hand written applications will not be accepted for employment opportunities. Applicants can go to the CAPSBC website to complete an application on line. If you change your address or phone number after filing an application, please notify CAPSBC Operations/Human Resources Division immediately. Resumes will not be accepted as a substitute for completion of the work history portion of the application. The information you provide will be used to verify and evaluate your qualifications. Failure to fully complete the application and/or provide information on it that clearly demonstrates possession of the position requirements will result in no further consideration.

Community Action Partnership of San Bernardino County is an EQUAL OPPORTUNITY / ADA COMPLIANT EMPLOYER. For further information regarding this position, contact the Operations/Human Resources Division at (909) 723-1532. 696 South Tippecanoe, San Bernardino, CA 92408-2607

Office Hours

Mon.-Fri. 8:00 am - 5:00 pm