Clerk I

Division: Energy, Education & Environmental Service

 

Benefits: Yes

 

FLSA Status: Non-Exempt

 

Salary: $10.72 Hourly Rate

 

Type: At Will, Full Time

 

Work Schedule: Monday-Friday 8:00 a.m. to 5:00 p.m.

POSITION SUMMARY

Under general supervision, the Clerk I performs general receptionist and clerical duties, which follow established practices and procedures and are repetitive in nature. In addition, the incumbent provides technical support to the Call Center and operates a multiline telephone system.

ESSENTIAL DUTIES AND RESPONSIBILITIES

1.  Answers, screens and refers telephone calls; takes telephone messages, greet and directs visitors to appropriate   personnel.
2.  Schedules appointments, provides routine program information, handles customer complaints, and refer as             necessary.
3.  Maintains  established  manuals  and  files  in  accordance  with  prescribed  filling  systems  procedures;                 prepares,  updates,  sorts, duplicates and files records and documents.

4.  Maintains cross references files by assigning or checking filling codes to items based on material/document content.
5.  Receives, date-stamps and distributes incoming mail and/or material; collates and  assembles  materials for, stuffs, sorts and prepares outgoing mail for pickup; assists in the preparation of large mailings.
6.  Types lists, cards, addresses, labels, forms or routine correspondence from handwritten or typed copy using standard typewriter or computer.
7.  Proofreads and corrects typed material for completeness and spelling, grammar and punctuation.
8.  Maintains simple records by transferring data and calculating totals and subtotals.
9.  Performs computational work of average difficulty and assists in preparing reports.
10.  Provides vacation and temporary relief as required; performs other duties and works overtime as directed.

KNOWLEDGE OF

Basic math; basic office procedures and standard office equipment; business English usage, grammar, spelling, vocabulary and punctuation.

ABILITY TO

Type 40 words per minute; maintain strict confidentiality; understand and follow oral and written direction; interpret and apply division policies and procedures; read write and speak English at a level appropriate to the position; effectively communicate and interact with personnel at all organizational levels; communicate and deal diplomatically and tactfully with persons from varied social, economic and cultural backgrounds over the telephone in person; proficiently operate standards office equipment,  including computer hardware and software applications associated with performance of assigned work (i.e., MS Word, MS Excel, MS Outlook, and Web Browsers).

MINIMUM EDUCATION AND EXPERIENCE

1.  Equivalent to graduation from high school.
2.  Six (6) months of recent paid office clerical experience, preferably within a Social Service Agency and demonstrated fulfillment of the knowledge and ability sections.

PHYSICAL AND ENVIRONMENTAL REQUIREMENTS

Position requires intermittent sitting, standing, walking, twisting, and bending. Simple grasping and hand manipulation, as well as, reaching  above  and  below  shoulder  level.   Must  be  able  to  lift  boxes  weighing  up  to  25  pounds. Requires  working  indoors  in temperature controlled environment with some exposure to copies and printer chemicals and/or fumes.

BENEFITS

1.  Medical –Subject to required employee monthly contribution. 
2.  Dental- 100% employer paid for employees.
3.  Vision and contact lens benefits every two (2) years subject to required employee co-pays and plan option.
4.  Employer paid Group Life insurance coverage benefit of two (2) times the annual salary up to $200,000 plus AD & D coverage.
5.  Voluntary supplemental life insurance coverage.
6.  Fourteen (14) Paid Holidays.
7.  Vacation benefits do not accrue during the first six (6) months of employment. An employee must successfully complete their six-month evaluative period and then vacation benefits will start accruing and are available for use. Vacation benefits are accrued on a bi-weekly basis as follows:

  •  1-5 years (3.08 hours per pay period = 10 days)

  •  6-14 years (4.62 hours per pay period = 15 days)

  • 15-over (6.15 hours per pay period = 20 days)

8.  Sick leave is earned at a rate of 3.69 hours per pay period for full-time employees.
9.  403b retirement program which CAPSBC contributes 6% of employee’s gross salary once the employee meets the program requirements and employees may voluntarily contribute up to the specified Internal Revenue Service Requirements.
10. Social Security paid by employee is matched by CAPSBC, as well as Medicare.
11. Merit advancements.

LICENSE AND PERSONAL VEHICLE

Must possess and maintain a valid California Driver License, be insurable and have/maintain a good driving record throughout the course of employment. In addition, applicant must have access to a dependable vehicle and maintain state mandated personal automobile insurance coverage throughout the course of employment. Employees receive reimbursement per mile for use of his/her personal vehicle for business purposes (excluding driving from home and to work) based on the approved IRS mileage rate.

SPECIAL REQUIREMENTS

Applicants considered for an interview must submit a Department of Motor Vehicle (DMV) Driving Report (dated within previous 90 calendar days) upon request from the CAPSBC Operations/Human Resources Division. An unacceptable DMV Driving Report will result in no further consideration for the position applied for.

SELECTION PROCESS

Following an administrative review of each application, only the most qualified applicants will be invited to an oral interview. After the hiring interviews have been completed, a background check (including verification of criminal records, education, employment and social security) will be conducted on the candidate (s) being considered for employment. Once the background checks (s) have been completed and reviewed, a conditional offer of employment will be made to the recommended applicant for hire. The conditional offer is contingent on the applicant passing a pre-employment physical examination only to include urine drug testing and TB screening. An offer of conditional employment will be withdrawn upon failure to pass the physical examination. The recommended applicant shall submit original documentation to establish both work authorization and identity (per the Immigration Reform and Control Act of 1986). The recommended applicant is encouraged to participate in the agency’s payroll direct deposit program. In those instances where the recommended applicant cannot participate in the direct deposit program, the recommended applicant will have the opportunity to participate in a pay card program.

APPLICATION

Submit a completed CAPSBC Application to the Operations/Human Resources Division. Hand written applications will not be accepted for employment opportunities. Applicants can go to the CAPSBC website to complete an application on line. If you change your address or phone number after filing an application, please notify CAPSBC Operations/Human Resources Division immediately. Resumes will not be accepted as a substitute for completion of the work history portion of the application. The information you provide will be used to verify and evaluate your qualifications. Failure to fully complete the application and/or provide information on it that clearly demonstrates possession of the position requirements will result in no further consideration.

Community Action Partnership of San Bernardino County is an EQUAL OPPORTUNITY / ADA COMPLIANT EMPLOYER. For further information regarding this position, contact the Operations/Human Resources Division at (909) 723-1532. 696 South Tippecanoe, San Bernardino, CA 92408-2607

Office Hours

Mon.-Fri. 8:00 am - 5:00 pm