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Field Supervisor

Division: Energy, Education & Environmental Service

 

Benefits: Yes

 

FLSA Status: Non-Exempt

 

Salary: $21.27 Hourly Rate

 

Type: At Will, Full Time

 

Work Schedule: Monday-Friday 7:00 a.m. to 4:00 p.m.

POSITION SUMMARY

Community Action Partnership of San Bernardino County (CAPSBC) is currently seeking a qualified and highly motivated person to supervise assigned staff, maintain accurate truck inventory control and ensure that program production/quality goals are achieved. The incumbent must also be able to work independently with minimal supervision, be computer literate, work overtime and travel is required. 

ESSENTIAL DUTIES AND RESPONSIBILITIES

1.  Provides leadership and works with program staff to develop and maintain a high performance, customer service-oriented work environment that supports achieving CAPSBC’s mission, objectives, and service expectations.

2.  Oversees the delivery of health and safety training in the areas of: OSHA compliance, accident prevention and various health and safety issues; ensures the delivery of required bi-weekly training for safety and health compliance.
3.  Plans and evaluates the performance of assigned staff; follows established performance requirements; regularly monitors performance and provides coaching for performance improvement and development; provides guidance and direction, ensures a positive, productive, and professional work environment. 
4.  Serves  as  an  expert  program source;  provides  training  and  technical  assistance  to  program  staff;  interprets  program policies and associated regulations; provides advise and direction to resolve problems.
5.  Reviews and approves internal and external reports, client files, information and other documents.
6.  Prepares difficult reports and correspondence independently and within established deadlines
7.  Ensures Agency policies, procedures and protocols are followed.
8.  Selects, supervises, trains, motivates and evaluates the work of subordinate staff, and recommends appropriate disciplinary action as required. 
9.  Attends meetings, conferences, seminars, travels throughout San Bernardino County and stays overnight on out-of town assignments as required; performs other duties and tasks as assigned.
10. Performs other duties as assigned.
11. Check & evaluate diagnostics, combustion appliances, and carbon monoxide testing to insure customer safety.
12. Attend workshops and contract meetings.
13. Investigates incidents related to crew member i.e., vehicle, property and client complaints with resolve in a timely manner.
14. Performs necessary follow-up corrective action to ensure contractual compliance.
15. Oversees scheduled work activities to ensure quality of work performed is consistent with Federal, State, City, Public Utility regulations, Weatherization Installation Standards, Policy and Procedures and contractual requirements.

KNOWLEDGE OF

1.  Effective customer service techniques.
2.  Communication techniques with problems and concerns of low-income persons and families
3.  Monitoring and evaluation techniques.
4.  Principles and techniques of inventory control.
5.  Federal,  State,  City,  and Public Utilities Weatherization  Installation  Standards,  Policy  and  Procedures, contractual requirements.
6.  State and local regulations and energy standards for residences.
7.  Techniques of weatherization (specifications, standards, safety elements, etc.)
8.  Multiple installation applications of appliances measures types A/C units, furnaces, hot water heaters, evaporative coolers, and weatherization infiltration & non-infiltration measures for mobile home and conventional home.

ABILITY TO

Work independently; prepare and maintain verbal and written reports; work in a fast paced environment with strict deadlines; ensure contractual compliance reads, interpret and comprehend standards of weatherization program based on Federal, State, City, Public Utility regulations, Weatherization Installation Standards, Policy and Procedures; perform functions requiring physical strength; communicate effectively both orally and in writing; prepare and maintain necessary client records, files and forms; read, write, and speak English at a level appropriate to the position; understand, model and articulate CAPSBC’s commitment to diversity, excellence and professionalism in all facets of the work; operate Agency/personal vehicle for official business purposes in a safe manner; demonstrate and train Crew Members safe practices regarding the proper use of power hand tools; the ability to use tools and equipment used to perform energy conservation/weatherization services; be able to read a  map  and  follow  directions;  proficiently  operate  standard  office  equipment,  including  computer  hardware  and  software applications. (i.e., Microsoft Office, Word, Excel, Windows and PowerPoint).

MINIMUM EDUCATION AND EXPERIENCE

1.  High school graduation or equivalent.
2.  Twenty-Four (24) months paid experience as a weatherization inspector or in performing weatherization, construction, or housing rehabilitation duties.
3.  Eighteen (18) months of additional qualifying work experience will be substituted for high school diploma or GED.
4.  Certification and/or licenses in working in various weatherization programs.

PHYSICAL AND ENVIRONMENTAL REQUIREMENTS

Position requires constant standing, walking, twisting, and bending; operation of hand/foot controls or repetitive hand/foot movement; work on rough, uneven, rocky or slippery surfaces; use of specialized protective equipment, clothing or respirator; work around equipment and machinery; expose to noise, dust, gas or toxic materials; work at heights and confined spaces for up to 3-6 hours. Exposure to extremes temperature, humidity, and wetness. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Must be able to lift objects weighing up to 80 pounds.

BENEFITS

1.  Medical –Subject to required employee monthly contribution. 
2.  Dental- HMO plan option 100% employer paid for employees. PPO plan option is subject to required employee monthly contribution.
3.  Vision – Plan option is subject to required employee co-pays.
4.  Employer paid Group Life insurance coverage benefit of two (2) times the annual salary up to $200,000 plus AD & D coverage.
5.  Voluntary supplemental life insurance coverage.
6.  Fourteen (14) Paid Holidays.
7.  Vacation benefits do not accrue during the first six (6) months of employment. An employee must successfully complete their six-month evaluative period and then vacation benefits will start accruing and are available for use. Vacation benefits are accrued on a bi-weekly basis as follows:

  • 1-5 years (3.08 hours per pay period = 10 days)

  • 6-14 years (4.62 hours per pay period = 15 days)

  • 15-over (6.15 hours per pay period = 20 days)

8.  Sick leave is earned at a rate of 3.69 hours per pay period for full-time employees.
9.  403b retirement program for which CAPSBC contributes 6% of employee’s gross salary once the employee meets the program requirements. Employees may voluntarily contribute up to the specified Internal Revenue Service Requirements.
10. Social Security paid by employee is matched by CAPSBC, as well as Medicare.
11. Merit advancements.

LICENSE AND PERSONAL VEHICLE

Must possess and maintain a valid California Driver License, be insurable and have/maintain a good driving record throughout the course of employment. In addition, applicant must have access to a dependable vehicle and maintain state mandated personal automobile insurance coverage throughout the course of employment. Employees receive reimbursement per mile for use of his/her personal vehicle for business purposes (excluding driving from home and to work) based on the approved IRS mileage rate.

SPECIAL REQUIREMENTS

Applicants considered for an interview must submit a Department of Motor Vehicle (DMV) Driving Report (dated within previous 90 calendar days) upon request from the CAPSBC Operations/Human Resources Division. An unacceptable DMV Driving Report will result in no further consideration for the position applied for.

SELECTION PROCESS

Following an administrative review of each application, only the most qualified applicants will be invited to an oral interview. After the hiring interviews have been completed, a background check (including verification of criminal records, education, employment and social security) will be conducted on the candidate (s) being considered for employment. Once the background checks (s) have been completed and reviewed, a conditional offer of employment will be made to the recommended applicant for hire. The conditional offer is contingent on the applicant passing a pre-employment physical examination only to include urine drug testing and TB screening. An offer of conditional employment will be withdrawn upon failure to pass the physical examination. The recommended applicant shall submit original documentation to establish both work authorization and identity (per the Immigration Reform and Control Act of 1986). The recommended applicant is encouraged to participate in the agency’s payroll direct deposit program. In those instances where the recommended applicant cannot participate in the direct deposit program, the recommended applicant will have the opportunity to participate in a pay card program.

APPLICATION

Submit a completed CAPSBC Application to the Operations/Human Resources Division. Hand written applications will not be accepted for employment opportunities. Applicants can go to the CAPSBC website to complete an application on line. If you change your address or phone number after filing an application, please notify CAPSBC Operations/Human Resources Division immediately. Resumes will not be accepted as a substitute for completion of the work history portion of the application. The information you provide will be used to verify and evaluate your qualifications. Failure to fully complete the application and/or provide information on it that clearly demonstrates possession of the position requirements will result in no further consideration.

Community Action Partnership of San Bernardino County is an EQUAL OPPORTUNITY / ADA COMPLIANT EMPLOYER. For further information regarding this position, contact the Operations/Human Resources Division at (909) 723-1532. 696 South Tippecanoe, San Bernardino, CA 92408-2607

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